Privacy policy
This policy explains what personal information is handled when you buy the educational PDF sold on this site, and how it is used.
Owner review required: The legal entity and ABN have not been supplied, so this policy does not yet name the business responsible for your information.
Who handles your information
LucentNow operates this site and is responsible for the information described below.
What is collected
- Your full name, email address and mobile number, entered before payment. They are stored against your order and printed on your licensed personal PDF. Your recorded email is used for delivery and access recovery.
- Purchase details: the product, amount, currency, payment status and payment references supplied by Stripe.
- Technical request data needed to run the site securely, including limiting how often access links can be requested.
No account is created, no marketing list is built, and you are never asked for health information or a postal address.
Card details
Payments are taken on Stripe's own hosted checkout page. Card numbers are entered with Stripe and are never received or stored by this site.
Who it is shared with
- Stripe, to take payment and confirm it.
- Resend, to send your purchase and access emails.
- Supabase, which hosts the database and the private file storage.
Your information is not sold, and it is not shared with advertising platforms.
Advertising and analytics
No advertising pixels, analytics scripts or third-party trackers are loaded on this site. Nothing about the pages you view, the product you buy or your email address is transmitted to advertising platforms.
How long it is kept
Purchase records are kept for as long as needed to provide access and to meet Australian record-keeping obligations.
Owner review required: A specific retention period has not been set. Confirm the period that applies to your business before launch.
Access, correction and complaints
You can ask for a copy of the information held about your purchase, ask for it to be corrected, or make a privacy complaint by contacting support. Unresolved complaints can be taken to the Office of the Australian Information Commissioner.
A support email address has not been configured yet.